Return & Refund Policy
Customer Return & Refund Policy,। by Coyo Roll
You can cancel your order within 24 hours of placing the order, after the order is shipped you cannot cancel the product, to cancel the Shipped Order you can send your resen on whatsapp, +91 9152988656
2. Return policy:
Customers can initiate return using App, Website, and Mobile Site.
Customers can initiate return within 24 hour from Order Delivery.
Terms and Conditions:
The product in the form of liquid must be returned to Seller (Delevery partner) with proper packing.
Products being returned should be in good condition otherwise it will not be accepted by the Seller (Coyo Roll).
Products that cannot be returned
The product that is in unsealed/opened/used condition.
Products marked as Non-returnable.
All temperature controlled products (like Used prodducts, Demage Product Temperature Controlled Eye Drops, Chocolates etc.).
Undergarments as this category is excluded from our general return policy due to hygiene reasons.
You can cancel an order by clicking on the Cancel link/button.
You will be able to cancel an order till the time it is dispatched from the seller. In case you are unable to cancel an order from the app or website, you can reject the order at doorstep.
3. Refund policy
Please shoot a video while unboxing the products after delivery, will refund a few rupees in case of product damage or if you do not like the quality of the product from any resen, please keep the products safe, you will be able to deliver the products You can send us for return within 24 hours, otherwise the product will not be returned.